CARE PLUS

How to create a product for people get medicine in time?

PROBLEM

There are significant differences in the medical systems of the United States and China. Many international students and local residents often struggle to understand how to navigate the process of visiting a doctor or obtaining medication while utilizing their insurance. Concerns about high costs and the time commitment involved frequently lead to missed opportunities for timely medical care and treatment.

GOAL

This project seeks to address these challenges by offering a mobile app designed for convenience. The app will provide clear guidance on understand insurance benefits, and obtain the necessary medications, and schedule appointment with expertises.

For the low-fidelity stage of the project, I created the detailed paper prototype and comprehensive wireframe specifically designed for user testing.

CARE PLUS-MOBILE

Far Distance from dormitory

In a Chinese community, there are at least two pharmacies, and the average distance for residents to reach a pharmacy is less than 1 mile.
In San Francisco, the nearest CVS pharmacy to CCA student dormitories requires a walking journey of 25 minutes. (most students don’t have cars)

“How do students generally feel about medical care on campus?”

“ I often feel confused about the medical care available on campus. It can be overwhelming, especially for those who come from different places with varying healthcare systems. “

“Absolutely, a common issue is that students are often too busy with their academic and extracurricular commitments. With a hectic schedule, it's easy to forget to go to the pharmacy to buy medicine, even if they have a prescription.”